Category Archives: Uncategorized

Practice update 26/07/21

Summer changes 2021

Appointments

Demand has increased hugely again and our appointments are limited. We envisage appointment availability will be an issue this summer.  We have always worked off a daily cancellation list however with the demand growing for appointments this list is also growing.

To ensure we see the most urgent patients when needed we are going to implement the following short- term change to our appointment system.

From 19th July until 30th August we will have a short term change to our appointment system.  Morning appointments can be booked in advance however all afternoon appointments will be same day.  We will be medically triaging these afternoon appointments.

What does this mean?

This means you can still plan and book a routine appointment in advance.  It also means we can hopefully facilitate a same day appointment for medically urgent patients who need to be seen and cannot wait for a routine appointment.  It is most likely you will not get a choice of GP and only the one urgent issue can be dealt with.

As always we appreciate your co-operation and understanding

Covid 19

If you have any symptoms of Covid 19 please do not come to the surgery, call us instead on 01 8203303. For the most up to date information on Covid 19 please visit the HSE website

https://www2.hse.ie/conditions/covid19

Summer changes 2021

Appointments

Demand has increased hugely again and our appointments are limited. We envisage appointment availability will be an issue this summer.  We have always worked off a daily cancellation list however with the demand growing for appointments this list is also growing.

To ensure we see the most urgent patients when needed we are going to implement the following short- term change to our appointment system.

From 19th July until 30th August we will have a short term change to our appointment system.  Morning appointments can be booked in advance however all afternoon appointments will be same day.  We will be medically triaging these afternoon appointments.

What does this mean?

This means you can still plan and book a routine appointment in advance.  It also means we can hopefully facilitate a same day appointment for medically urgent patients who need to be seen and cannot wait for a routine appointment.  It is most likely you will not get a choice of GP and only the one urgent issue can be dealt with.

As always we appreciate your co-operation and understanding

A walk through for our Patient

Your appointment – Our admin team will ask you the nature of your visit, or what the issue is – this is to ensure you receive the best care.  Your reason for seeing your GP is private and personal to you, and we will always respect this.

We schedule appointments every 15 mins. The GP can deal with only one medical issue. If you need an extended consultation please mention this on booking, it may require changing the appointment to a different day and there will be an additional fee for this service.

The nature of our business means we frequently run over timewise with resulting delays. We are constantly working on better ways to improve this and appreciate your understanding.  On checking in you will be told how many, if any, patients are in front of you. You may wait in your car or our waiting room.

If your GP needs to see you again regarding a result of an investigation, they will send you a text message inviting you to make an appointment at your convenience.  There will be a review fee for this service.

If you need to get a message to your GP or to update them on a previous query which doesn’t necessitate a visit we can send your GP a brief message on your behalf. Unfortunately, it is not possible for any GP to return a phone call and if further action is required it would be advisable to make an appointment instead.

We understand how busy our phone lines are currently and the frustration this causes, we are actively working on improving this and thank you for your patience.

Please do not send any medical queries by email, it is not possible to manage your medical issue this way and all such emails will be returned.  This is also to protect YOUR medical data.

And finally, as always, from all at The Parks Medical Centre, thank you!

Practice Update 21/06/2021

Covid Vaccine

Please register with the HSE online portal when your age cohort becomes available. It is the quickest way to get your vaccine.

Covid Test Referrals

You can now book a Covid -19 test online. If you are over 16 years of age, live in the same area as the walk in test centre and have not tested positive for Covid-19 in the last 9 months.

For more information or to book online please visit How to get a COVID-19 test – HSE.ie

GP Blood Appointments

Connolly Hospital has resumed their lab service for GP’s. We are currently working off the list of patients we previously cancelled first before opening the appointments to future bookings, we hope to have this up to date asap.

If you have any outstanding blood results or radiology results please contact our Practice Nurse at her designated phone in service which runs from 12pm-1pm Tuesday to Friday.

Smear Appointments

Smear appointments have recommenced from Monday 24th May however we have been advised to expect a delay in receiving results.

OPD Routine Referrals

This was hugely impacted by the HSE Cyper issue. It is now back up and running and we are able to refer to outpatients once again. During the cyber crisis we held off sending routine referrals to Connolly Hospital however we are now working through sending them off now. You will have been notified at the time by your GP that your referral was held on hold with us, when we send yours we will text you to let you know your referral is now gone.

Practice Update 08/06/2021

Covid Vaccine

Please register with the HSE online portal when your age cohort becomes available. It is the quickest way to get your vaccine.

GP Blood Appointments

We have been directed by Connolly Hospital not to send any blood samples to their lab therefore our blood clinics are still not up and running. We also have no ability to receive or chase up outstanding blood results, radiology results etc.

Smear Appointments

Smear appointments have recommenced from Monday 24th May however we have been advised to expect a delay in receiving results.

OPD Routine Referrals

This is also impacted by the HSE Cyper issue. The public hospitals cannot accept any non urgent GP referrals so unfortunately, we will not be able to send any referrals for public appointments until further notice. Please bear with us while we assist and support our colleagues during this time.

Practice Update 28/05/2021

We have been notified that due to the Cyber Crisis in the HSE the pathway for GP Referral for Cohort 4 and 7 patients will not be going live. We have contacted and informed all patients who dropped in the registration form. The advice is to strongly urge any patient who falls into the relevant age cohort to register for their vaccine on the HSE website. If there is any change to this, we will post it here on this page asap. Our sincere apologies for the inconvenience this will cause.

HSE Cyber Hacking & Practice Service Issues

GP Blood Appointments

We have been directed by Connolly Hospital not to send any blood samples to their lab.  We have had no alternative but to cancel all blood appointments scheduled in the surgery this week and next week.  We also have no ability to receive or chase up outstanding blood results, radiology results etc.

Smear Appointments

Smear appointments have recommenced from Monday 24th May however we have been advised to expect a delay in receiving results.

OPD Routine Referrals

This is also impacted by the HSE Cyper issue. The public hospitals cannot accept any non urgent GP referrals so unfortunately, we will not be able to send any referrals for public appointments until further notice. Please bear with us while we assist and support our colleagues during this time.

Practice Update 24/05/2021

This Thursday 27th May 2021 will be our final 2nd dose Covid Vaccination Clinic. 

As with all our vaccine clinics this will be a very busy morning and so the following will apply:

Dr Orla’s phone in service will not be operational.

All our GP’s and our nurse will be vaccinating all morning so they will not be able to look after any other medical queries.

We will, however have a GP doing routine telephone consultations from 10am to 12pm and from 2pm to 5pm. 

We have no facility for face to face appointments. Our phone lines will not be operational however if you need medical assistance or if you need to cancel your vaccination appointment, please call us on 086 2521921.

We are still awaiting confirmation from the HSE about the pathway for GP Referral for Cohort 4 and 7 patients and would strongly urge any patient who falls into the relevant age cohort to register for their vaccine on the HSE website.

HSE Cyber Hacking & Practice Service Issues

GP Blood Appointments

We have been directed by Connolly Hospital not to send any blood samples to their lab.  We have had no alternative but to cancel all blood appointments scheduled in the surgery this week and next week.  We also have no ability to receive or chase up outstanding blood results, radiology results and

Smear Appointments

Smear appointments have recommenced from Monday 24th May however we have been advised to expect a delay in receiving results.

OPD Routine Referrals

This is also impacted by the HSE Cyper issue. The public hospitals cannot accept any non urgent GP referrals so unfortunately, we will not be able to send any referrals for public appointments until further notice. Please bear with us while we assist and support our colleagues during this time

Practice Update 17/05/2021

HSE Portal/Pathway for GP Vaccine Referrals

Please note we expected this portal to be available to us last week however we are awaiting confirmation from the HSE and presume this will be further delayed due to the current HSE IT crisis.  If you have dropped your form in to us, we will register you as soon as the portal is open and we will send you a text to let you know when this has been done. We would strongly recommend however that any patient who falls into the relevant age cohort to register for their vaccine on the HSE Portal themselves as this may be the quickest way to get your appointment.

Please see below for the form

The most up to date information on Vaccines and Vaccine pathways is still accessible on the HSE website

https://www2.hse.ie/screening-and-vaccinations/covid-19-vaccine/get-the-vaccine/getting-your-vaccine

HSE Cyper Attack & disruption of GP services

GP Blood Appointments

We have been directed by Connolly Hospital not to send any blood samples to their lab.  Therefore we have had no alternative but to cancel all blood appointments scheduled in the surgery this week.  We also have no ability to receive or chase up outstanding blood results, radiology results and any other investigations carried out in Connolly Hospital last week. 

Smear Appointments

As directed by the HSE and Cervical Check, all smear appointments scheduled from 17th May to Friday 21st May have been also cancelled. We do not know the plan for week beginning Monday 24th May and are awaiting an update from the HSE/Cervical Check. Apologies for this inconvenience, we will get these services up and running as quickly as we can.

OPD Routine Referrals

This is also impacted by the HSE Cyper issue. The public hospitals cannot accept any non urgent GP referrals so unfortunately we will not be able to send any referrals for public appointments until further notice. Please bear with us while we assist and support our colleagues during this time.

Practice Update 10/05/2021

  1. Vaccination Clinic Thursday 13th May 2021. 

This clinic will be for Dose 2 Covid Vaccine for our age cohort of 74 – 72 year old patients.  As with all our vaccine clinics this will be a very busy morning and so the following will apply:

Dr Orla’s phone in service will not be operational.

All our GP’s and our nurse will be vaccinating all morning so they will not be able to look after any other medical queries.

We will, however have a GP doing routine telephone consultations from 10am to 12pm and will open as usual for the afternoon.

Our phone lines will not be operational however if you need medical assistance or if you need to cancel your vaccination appointment, please call us on 086 2521921.

  • Update re GP Pathway for referrals to HSE vaccination centre for patients who fall into Cohort 4 & 7

We have been notified that the referral pathway will be available from Thursday 13th May.  We plan on registering the patients for whom we have received details on as soon as this is open. Once referred the HSE will register the patient and invite them to a vaccine appointment in one of the HSE Vaccine Clinics. We have no control over when the appointment will be given and which vaccine will be administered.  If you fall into one of these cohorts, have not been vaccinated and would like us to refer you, please download and print the registration form below and return it to us fully filled out.

  • Vaccination of Pregnant Women

The vaccination pathway for pregnant women will be arranged in due course through the maternity hospitals.  GP’s are not being asked to vaccinate these patients.