Below is the link to the HSE website to help parents assess and manage their child. Section E may be of particular interest in determining if contact with your GP is required.

https://www.hpsc.ie/a-z/respiratory/coronavirus/novelcoronavirus/guidance/primarycareguidance/adviceriskassessmentandmanagementofpatients/COVID-19%20Assessment%20and%20decision%20making%20pathway%20for%20all%20children.pdf

Appointments

We can now offer the following types of appointments

Face to Face GP                  60euro

Face to Face Nurse            40euro

Tele Consultation             40euro

The Process

1. Ring 01 8203303 and request an appointment
2. You will be asked the relevant Covid questions
3. Based on these answers a face to face or telephone consultation appointment will be made.

The Appointment

1. Face to Face – our car park is now our waiting room, we would ask that you come on time for your appointment, notify us that you are outside.  We will alert your GP that you have arrived and we will bring you inside when your GP is ready to see you.
2. We have a one way entry and one way exit system currently being used, you will enter from our side entrance and leave from our front entrance – this is to ensure social distancing is adhered to all the time.
3. We ask that you “travel light” so no buggies/car seats/jackets/scarves etc – where possible just your car keys and preferred method of payment
4. As per public health guidelines, a face to face consultation should be no more than 15 minutes therefore if you feel you need more time with your GP please let us know and we will organize a telephone consultation instead.
5. For children, only one well parent/guardian can accompany the child in to the GP and we ask that siblings are not brought in where possible.
6. All blood appointments must be GP lead, it is not possible to book in for bloods without prior discussion/consultation with a GP.
7. Telephone Consultations: We will make every attempt to do same day telephone consultations however this may not always be possible  due to the nature of our business, and may roll over to the following day

Miscellaneous

1. Prescription requests – these will be GP lead, your GP may need to see you before a prescription request can be processed or alternatively they may need to do a “script review” telephone call which will incur a fee of 20 euro.  All prescriptions are emailed to your chosen pharmacy usually 48 hours after your order request.  Please note you need to advise your pharmacy you have a prescription to be filled.

• Social Welfare certs

These are now sent online directly from your medical file.  All requests will be reviewed by your GP prior to sending and you will be notified if a review visit is necessary.  The turnaround time for ordering your cert to submitting your cert is 48 hours.

• GP call backs

Unfortunately due to the time constraints are GPs are all under, particularly since Covid 19, it is no longer possible for a GP to return a call.  If it is a simple follow up based on a previous consultation please leave the query with one of our secretaries who will endeavour to get it resolved as quickly as possible.  For everything else please make an appointment for a telephone consultation which will be scheduled in due course. 

Please visit the HSE health protection surveillance centre for all Covid 19 queries or call us on 01 8203303 if you experiencing any Covid 19 symptoms

https://www.hpsc.ie/a-z/respiratory/coronavirus/novelcoronavirus/

The surgery will be closed on Monday 4th May due to the bank holiday. Should you need medical assistance please contact Northdoc on 1850 224477

We would like our patients to know that we remain open but with a “closed door” policy.  This means the majority of consultations with the GP will not be done face to face, but by phone or video consultation.

If you or your family member have a medical issue covid or non covid related please contact us on 01 8203303. The details will be taken by one of our secretaries, followed by a telephone from the GP.  Where applicable there will be a fee for this service.

As per guidelines the Maternity & Infant Care Scheme and Primary Immunisation services (Child Vaccines) remain a priority and will take place in the surgery, adhering to HSE infection control guidelines at all times.

To make your appointment please call us on 01 8203303 and we will go through the necessary steps.

Of note, there will no evening surgeries during this time due to GP demand throughout the day On a final note, can we say thank you to all our patients for the kind words, wishes, gifts and support you have all shown us through these very difficult times

1) GPs will be the last to receive the results of COVID-1 test

2) Results will be issued first to the patient

3) If the result is negative, patient will receive a text message from Public health

4) If positive, patient will be phoned by a PH Doctor to enable contact tracing, they will advise on patient self isolation and protocol for household contacts

GPs will received the result but at a later date

Dear Patients, due to the demand of telephone consultations with our GP’s our evening surgeries are postponed until further notice. Should you need medical assistance after hours please contact Northdoc on 1850 22 44 77

Dear Patients

As of Sunday 15^th March we are cancelling all booked appointments. 

If you need to see a doctor the following will apply

1. Telephone the surgery on 01 8203303.
2. You will be asked what your medical issue is by one of the secretaries
3. This will be triaged by one of our GP’s
4. You will either receive a telephone consultation or an appointment

If you have an appointment

1. Park outside the surgery
2. Ring 01 8203303 to let us know you have arrived or use the buzzer in the inner porch.  
3. The inside porch door will remain closed from now on.
4. We will communicate to you either by phone or through the intercom

For prescription requests/pick up of scripts/ social welfare certs, requests for signing any medical forms

1. Please ring for your order, please DO NOT drop into the surgery
2. You will be phoned when your script/paperwork is ready.

HSE Helpline 1850 24 1850