1) GPs will be the last to receive the results of COVID-1 test

2) Results will be issued first to the patient

3) If the result is negative, patient will receive a text message from Public health

4) If positive, patient will be phoned by a PH Doctor to enable contact tracing, they will advise on patient self isolation and protocol for household contacts

GPs will received the result but at a later date

Dear Patients, due to the demand of telephone consultations with our GP’s our evening surgeries are postponed until further notice. Should you need medical assistance after hours please contact Northdoc on 1850 22 44 77

Dear Patients

As of Sunday 15^th March we are cancelling all booked appointments. 

If you need to see a doctor the following will apply

1. Telephone the surgery on 01 8203303.
2. You will be asked what your medical issue is by one of the secretaries
3. This will be triaged by one of our GP’s
4. You will either receive a telephone consultation or an appointment

If you have an appointment

1. Park outside the surgery
2. Ring 01 8203303 to let us know you have arrived or use the buzzer in the inner porch.  
3. The inside porch door will remain closed from now on.
4. We will communicate to you either by phone or through the intercom

For prescription requests/pick up of scripts/ social welfare certs, requests for signing any medical forms

1. Please ring for your order, please DO NOT drop into the surgery
2. You will be phoned when your script/paperwork is ready.

HSE Helpline 1850 24 1850

For medical queries regarding Covid 19  please refer to the HSE website or contact the Public HSE Helpline 1850 241850

Latest update in 9th March 2020

Affected areas: China, Hong Kong, Iran, Japan, Singapore, South Korea, Italy, the provinces: Lombardy, Piemonte, Veneto and Emilia-Romagna

If you have visited the above areas or have been in contact with someone who has, and feel unwell with cough, shortness of breath or fever, please phone the GP for medical advice

DO NOT present to the GP practice

Please read the excellent information on hse.ie to help decide if you have been exposed to coronavirus BEFORE phoning your GP.

This helps to protect other people visiting the surgery today

Phone us on 01 8203303

If you have been in mainland China in the last 14 days and have fever, cough or shortness of breath

Take these actions:

Alcohol gel your hands

Put on a facemask

Identify yourself to a member of staff immediately

To all our patients and their families, we would like to wish you all a very Happy and Healthy New Year.  Many thanks for all your generous gifts and cards, it was very much appreciated. 

Best wishes

Dr Orla and all in the Parks

Monday 23^rd December                          Normal Surgery                                                                              (no evening surgery)

Tuesday 24^th December                          Emergency only                                                                              (9am – 11.30am)

Wednesday 25^th December                   Closed

Thursday 26^th December                        Closed

Friday 27^th December                             Emergency only

(9am – 12.15pm)

Monday 30^th December                          Emergency only

(9am – 12.15pm)

Tuesday 31^st December                          Emergency only

(9am-12.15pm)

Wednesday 1^st January                          Closed

Thursday 2^nd January                              Normal Surgery

                                                                   (no evening surgery)

Friday 3^rd January                                    Normal Surgery

Surgeries during this period are for EMERGENCIES ONLY.

Routine appointments will not be carried out during this time

Outside these opening hours please contact

Northdoc on 1850 22 44 77

Dear Patients

Every Autumn/Winter we have an overwhelming increase in demand FOR APPOINTMENTS which we constantly trying to facilitate.  As you undoubtedly know, we work off a daily cancellation list, trying to get as many patients seen as we can and trying to get those seen who need it most.

Each GP can only SAFELY see a number of patients in each session and can only deal with one main issue and if time allows perhaps a small secondary issue (this being discretionary).  If you have more than one issue, we recommend booking for a double appointment, which will incur a double consultation fee.

Telephone calls

It will NOT be possible for our GP’s to return the huge volume of calls previous years has dictated.  For every clinical GP session worked there is the same if not longer, time spent on admin work.  This is predominantly spent checking results/ reading post/ actioning jobs from post/ processing a huge volume of repeat prescription requests/ PMA’s/Medical legals and then trying to return telephone calls.

This is no longer sustainable for the health of our GP’s.

There will be a limitation put on the amount of calls our GP can make and will be dictated by the GP and you may be asked to attend for consultation/review. The fee for consultation is 60 euro and the fee for a follow up review following consultation is 40 euro.

Text Messages

Please take two minutes to check if you have consented to receiving text messages from us – this is by far the most efficient way of communication

Demand for appointments

This increase in demand for appointments we know causes frustration both from YOUR perspective but also from our perspective.

We work off an appointment system to alleviate excessive delays but the nature of our business is that delays WILL occur and DO occur.

To ensure best practice is experienced by all please be patient while waiting. If you have “checked in” at reception, we know you are here and we know you are waiting.  We will be with you as quickly as we can. 

If you haven’t “checked in” then please do so straight away.

If you make an appointment and decide you don’t need it, please let us know with as much notice as possible so we can give it to another patient.

And as always, thank you for your patience.  We know how busy lives are and how extra waiting times can affect your day. 

We are always interested in patient feedback and should you wish to do so, please drop a note in the comments box!