Telephone communication continues to be an ongoing problem for our doctors and no doubt a source of frustration for you, our patients. All the doctors work very hard to respond to telephone call requests on the same day. Increasingly, we return the calls and there is either no answer or no facility to leave a message so at least you, our patients, know that we have returned your calls. The times that we can return your calls is between 12.30 and 2pm or between 5-8pm. It would assist us hugely if you could be aware of these times and have your phones with you or at least have a facility that we can leave a message. Please be assured of our goodwill at all times.

We have received notification from some Dublin Hospitals that they are removing referred patients from their waiting lists where a patient can not be contacted or the patient has not attended an appointment.

When your GP does a referral letter for you your contact information is transferred to this referral letter. It is vital that we hold the most up to date contact information for you.

Please ensure that your contact information on your file in the practice is as up to date as possible.

Thank you for your assistance